Refund & Exchange Policy

After serving 1 Lakh+ satisfied customers, we have learned so much from you all about a fuss-free and enjoyable shopping experience & we are committed to give that on Spumby!

Our team makes their best effort  keep our product’s images, description and title as clear as possible. So we request you to carefully go through our product before placing an order. Making a purchase indicates you’ve agreed to all our terms and policies.

Eligibility For Refund

We offer 7 Days refund on all products.

  • Refund should be requested within 7 Days of delivering the product. Email us at help@spumby.in
  • The product should be in intact condition (As it was delivered to you).
  • The product should not be used.
  • The packaging should not be damaged.
  • Order ID & Invoice should be available.
  • Refund will only be eligible if the product received in reverse pickup clears our quality check process.
  • Refund amount will be transferred within 3 days after clearing the quality check process. 

 Note: Customer will not be eligible for refund in case of "Self Placed Wrong Order" (eg. Ordered wrong size or colour).

Eligibility For Exchange

We offer a 7 days refund policy too, but for any reason, if your are not happy with our product we can offer you exchange.

  • Exchange should be requested within 28 Days of delivering the product. Email us at help@spumby.in
  • The product should be in intact condition (As it was delivered to you).
  • The product should not be used.
  • Order ID & Invoice should be available.
  • Exchange will only be eligible if the product received in reverse pickup clears our quality check process.

Note: If the product is received in Damaged Condition, kindly raise the concern within 24 hours of receiving the product at help@spumby.in or +91 7740092004.

We have received so much love from you till now. But, if due to any reason you had a bad experience with us, please let us know. We want improve our services according our customers need and we mean it. So please give us your valuable feedback while applying for refund or exchange. We promise to look into it.

Contact us

help@spumby.in

+91 7740092004(Mon-Fri 9:30 am-5:00 pm)